What Time Do Shops Stop Cashing Scratch Cards?

Scratch cards are a form of gambling that provides results shortly after they are used. Many individuals purchase them from local shops, and in some cases, the result may indicate a prize. But if that happens, what are the next steps?

Understanding the timing around claiming outcomes is useful. Shops vary in how they handle these transactions, and not all follow the same process. Being aware of when to go—and what you might need to consider—can help things go more smoothly.

This article outlines how shop hours relate to claiming on scratch cards, what options exist depending on the situation, and what to keep in mind before making a visit. Let’s take a closer look. 

What Time Can You Cash In Scratch Cards Until?

If you have a scratch card to cash in, the exact time you can do so depends on where you go. While most retailers have general operating hours, not all offer the same cut-off for scratch card transactions. It’s something worth keeping in mind if you’re thinking of visiting later in the day.

Typically, retailers that sell these cards will cash in smaller winnings during the hours they’re open—usually between 9 AM and 5:30 PM, Monday through Saturday. Sundays may offer a shorter window. Larger supermarkets sometimes keep their doors open much later, potentially allowing for a wider time frame.

However, even within their standard hours, some shops might stop handling scratch card claims before closing. This is particularly true for smaller shops, where the end of the day might involve shutting down certain services earlier than expected.

To avoid wasting a trip, it’s worth having a quick word with a member of staff or checking the shop’s policy in advance. A short phone call or looking online could save time and effort, especially if you’re heading out later in the day. 

Can You Cash In a Scratch Card Online?

There’s sometimes confusion about whether scratch cards can be redeemed without visiting a shop. In the UK, the answer depends on how the card was purchased.

If the scratch card came from a physical store, claiming the result typically requires going back to a retailer. There isn’t currently a way to submit a physical card through a website or a scratch card app. This means that collecting any prize will involve an in-person visit.

You might notice some instructions on the back of the card—these give clues about what to do next. Smaller amounts are usually straightforward and can be dealt with at most participating shops. The exact definition of a “small” amount can vary, but most shop staff will be able to assist or point you in the right direction.

If the prize falls into a higher category, a different route may be needed. This could include contacting the National Lottery directly or filling in specific forms. You’ll also be advised to keep your card in good condition until it’s redeemed, as it may be requested as proof. 

Where Can You Cash In Scratch Cards?

If you have a winning scratch card, you might be wondering where you can cash it in. For smaller winnings, the process is usually fairly simple. Most retailers that sell scratch cards are also set up to process results of lower value. This includes places like local newsagents, chain supermarkets, and petrol stations.

If the amount is above a certain threshold, you may be directed elsewhere. These larger prizes typically involve a different process. This could mean contacting the National Lottery to begin a more formal claim, or even arranging a transfer through your bank.

You’ll find specific steps printed on the back of the scratch card, helping to clarify which process applies to you. If there’s any doubt, a quick conversation with a shop assistant can clear things up. Some shops may not be equipped to handle every scenario, but they can usually explain what you need to do next.

This tiered structure of claims also helps explain why some shops may stop processing cards earlier in the day—they might need extra time or staff availability to handle the transaction properly. 

Buying Scratch Cards After 10pm: Is It Possible?

You may be wondering whether you can purchase scratch cards late at night—say, after 10 PM. In many cases, the answer depends on your location and the type of shop you’re visiting.

Larger shops, especially supermarkets in city centres, often remain open until late. Some even operate 24 hours. If these stores stock scratch cards, purchasing one after 10 PM may still be an option.

Smaller shops, on the other hand—like corner stores or local off-licences—tend to close earlier, often by 9 or 10 PM. And even if the shop remains open, not every service inside it does. Some locations may stop selling or cashing scratch cards earlier than their actual closing time. This is something you might not realise until you’re standing at the till.

Also, even if you manage to buy a scratch card late at night, claiming any result will likely need to wait. Shops often require more staff to process certain types of transactions, and these teams may not be on duty in the late hours.

If you’re planning a night-time visit, checking with the shop in advance can help avoid disappointment. Many stores list their hours online or can confirm over the phone whether their lottery counter closes earlier than the shop itself. 


**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.